Business Application Expert Sales/Service

To strengthen our global project team, we are looking for you as a Business Application Expert Sales/Service. You will contribute to BAADER`s S4/HANA transformation programm across the global organization supporting sales and service business together with the global process owner.

Zu Ihren künftigen Aufgaben gehören:

  • You will identify and document As-Is and further design To-Be business processes and their application-side execution on a global level. Ensuring that To-Be processes match in line with S4/HANA and the CRM standards as much as possible, especially in regards of data and transactions to be used.
  •  As a CRM Subject Matter Expert you play a pivotal role in managing end user expectations and provide support for key user and  global Process Owner. Your expert areas are “Lead to Quote” and “Sales/Service Order Management” processes.
  • Build up future system architecture for Sales and Service Key process areas with S4/HANA, the CRM Platform and all surrounding applications as a basis for global standard and subject to implementation at all BAADER entities is your key responsibility.
  • Furthermore, participation in projects and contributing to its successful completion is essential, such as Sales/Service Order processing, Field Service Management, et.al.
  • You will be responsible for a consistent application and architecture implementation in the business unit and local IT organization globally.

Diese professionellen und persönlichen Fähigkeiten bringen Sie mit:

  • You have a Bachelor’s degree in Business, IT, Science, Engineering, Technology, Mathematics, or a related field and you are an expert in implementing Sales/Service business processes with CRM platforms – either SAP Cx and/or Salesforce, like Lead & Opportunity Management, Quote creation & approval, Order processing and synchronization with SAP ECC / S4/HANA
  • You have experience in the administration of Salesforce Sales Cloud and Service Cloud including Field Service Management
  • In addition, you already gained integrations expertise between Salesforce and SAP S4/HANA and/or SAP EEC
  • You also have comprehensive knowledge of the business processes in the respective specialist area as well as basic knowledge in the neighboring specialist areas. You have learned to make decisions and model processes.
  • You are motivated and good at motivating others. Change is something you embrace along with an assertive personality. You are open to learn and adapt.
  • Empathetic communication at all levels is one of your strengths.
  • A process-oriented way of thinking is part of your personality. Strong analytical skills with the ability to work result-oriented are part of your personal skills.
  • You have a very good command of the English language.

Das bieten wir Ihnen:

  • Internationality
  • Permanent employment contract
  • An interesting and varied job
  • An attractive income
  • 30 vacation days/year
  • Flexible working hours
  • Company health promotion
  • Global Assistance Program for health and safety risks during business trips abroad
  • Further qualification and education offers 

*All terms refer to people of any gender.

Bewerbung

Are you interested in this challenge and would you like to become part of our team? Then you can apply directly online here. We are looking forward to hearing from you!

Frau Sarah-Christine Viets

BAADER
Sarah-Christine Viets
Tel: +49 152 57525262
LinkedIn

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